Shipping policy

Shipping Policy

We use the most reliable delivery service including:
StarTrack Premium
Team Global Express Priority
Express Post (for PO Box or Parcel Locker)

In-stock items ordered before 4pm AEDT will be dispatched the same day (exclude Express Post). Your order may be split shipped in two or more parcels and may arrive separately.

Delivery Time
Most deliveries to major cities will take 1-2 business days, whilst t could take up to 5 business days for more remote areas.

If you have not received your order within 3 business days, please contact logistics@panaxea.com. We will investigate and get back to you.